General terms and conditions of use of the Hazel McLaren Coaching website

Preamble

These general terms and conditions of use are concluded between:

the operator of the website, hereinafter referred to as - the Publisher,

any person wishing to access the website and its services, hereinafter referred to as - the User.

Article 1 - Principles

The purpose of these general terms and conditions of use is to provide a legal framework for the use of the Hazel McLaren Coaching website and its services.

The www.hazelmclaren.com Internet site is a service of the sole proprietorship Hazel McLaren located in the United Kingdom.

URL address of the site: www.hazelmclaren.com

email address: hazel@hazelmclaren.com

telephone number : 07896522398

The General Terms and Conditions of Use must be accepted by all Users, and access to the site implies acceptance of these conditions,

Article 2- Evolution and duration of the GTCU

These general terms and conditions of use are entered into for an indefinite period. The contract takes effect with regard to the User from the start of use of the service.

The Hazel McLaren Coaching reserves the right to modify the clauses of these general conditions of use at any time and without justification;

Article 3- Access to the site

Any user with access to the Internet may access the www.hazelmclaren.com site free of charge from any location.

The costs incurred by the user in accessing the site (internet connection, computer equipment, etc.) shall not be borne by the Publisher.

The site and its various services may be interrupted or suspended by the publisher, in particular for maintenance purposes, without any obligation to give prior notice or justification.

Article 4 - Liability

The Publisher may not be held liable in the event of failure, breakdown, difficulty or interruption of the site or any of its functions.

The equipment used to connect to the site is the sole responsibility of the User, who must take all appropriate measures to protect the equipment and data, in particular from viral attacks via the Internet. Users are also solely responsible for the sites and data they consult.

The Publisher may not be held liable in the event of legal action being taken against the User :

as a result of using the site or any service accessible via the Internet as a result of the User's failure to comply with these general terms and conditions.

The Publisher shall not be liable for any damage caused by the User to third parties and/or to the User's equipment as a result of the User's connection to or use of the Site, and the User hereby waives all claims against the Publisher in this respect.

If the Publisher becomes the subject of amicable or legal proceedings as a result of the User's use of the Site, the User may bring a claim against the Publisher for compensation for all damages, sums, fines and costs that may arise from such proceedings.

Article 5 - Intellectual property

All technical documents, products, photographs, texts, logos, drawings, videos, etc. are subject to copyright and are protected by the Intellectual Property Code. When they are given to our customers, they remain the exclusive property of Hazel Mclaren the sole holder of the intellectual property rights to these documents, which must be returned to it on request.

Our customers undertake not to make any use of these documents likely to infringe the supplier's industrial or intellectual property rights and undertake not to disclose them to any third party, unless expressly authorised in advance by the Publisher.

Article 6 - Hypertext links

The creation by the User of any hypertext links to all or part of the Site is strictly prohibited, unless prior written authorisation has been obtained from the Publisher by sending a request by e-mail to the following address: info@hazelmclaren.com.

The Publisher is free to refuse such authorisation without having to justify its decision in any way whatsoever. In the event that the Publisher grants its authorisation, this authorisation is in all cases only temporary and may be withdrawn at any time, without any obligation on the part of the Publisher to justify its decision.

In all cases, any link must be withdrawn at the Publisher's request.

Any information accessible via a link to other sites is not under the control of the Publisher, who accepts no responsibility for their content.

Article 7- Protection of personal data

Data collected

The personal data collected on this site is as follows:

• account opening: when the user's account is created;
• connection: when the user connects to the website, the website records, in particular, the user's surname, first name, user connection data, location and payment data;
• profile: when using the services provided on the website, a profile is created, which may include an address and telephone number;
• payment: when paying for the products and services offered on the website, the website records financial data relating to the user's bank account or credit card;
• communication: when the website is used to communicate with the user, this data is stored temporarily:
• cookies: cookies are used as part of the use of the site. The user has the option of deactivating cookies via their browser settings.

Use of personal data

The personal data collected from users is used to provide and improve website services and to maintain a secure environment. More specifically, the data is used for the following purposes

• access to and use of the website by the user ;
• management of the operation and optimisation of the website
• organisation of the conditions of use of the Payment Services;
• verification, identification and authentication of data transmitted by the user;
• offering the user the possibility of communicating with other users of the website;
• providing user assistance;
• personalising services by displaying advertisements according to the user's browsing history and preferences;
• preventing and detecting fraud, malicious software and managing security incidents
• management of any disputes with users;
• sending commercial and advertising information, according to the user's preferences.

Sharing personal data with third parties

Personal data may be shared with third-party companies in the following cases:

• when the User uses the payment services, for the implementation of these services, the website is in contact with third party banking and financial companies with which it has contracts;
• when the User publishes information accessible to the public in the free comment areas of the Website;
• when the User authorises a third party's website to access his/her data:
• when the website uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to the User's data in order to provide these services and are contractually obliged to use it in accordance with the provisions of the applicable regulations on the protection of personal data;
• if required by law, the Website may transmit data in order to respond to claims made against the Website and to comply with administrative and legal proceedings

if the website is involved in a merger, acquisition, sale of assets or receivership, it may be required to sell or share all or part of its assets, including personal data. In this case, users will be informed before any personal data is transferred to a third party.

Security and confidentiality

The website implements organisational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorised access. However, it should be noted that the Internet is not a completely secure environment and the website cannot guarantee the security of Internet transmission or storage.

Implementation of users' rights

Pursuant to the regulations applicable to personal data, users have the following rights, which they may exercise by making their request to the following address: info@hazelmclaren.com

• the right of access: they may exercise their right of access to the personal data concerning them. In this case, before exercising this right, the website may request proof of the user's identity in order to verify its accuracy.
• the right of rectification: if the personal data held by the website is inaccurate, they may request that the information be updated
• the right to the deletion of data: users may request the deletion of their personal data in accordance with applicable data protection laws
• the right to restrict processing: users may ask the website to restrict the processing of personal data in accordance with the assumptions set out in the GDPR
• the right to object to the processing of data: users may object to their data being processed in accordance with the provisions of the GDPR
• the right to portability: they may request that the website return their personal data to them in order to transfer it to a new website.

Changes to this clause

The website reserves the right to make any changes to this personal data protection clause at any time. If a change is made to this personal data protection clause, the website undertakes to publish the new version on its site. The website will also inform users of the change by e-mail at least 15 days before the effective date. If the user does not agree with the terms of the new wording of the personal data protection clause, they may delete their account.

Article 8 - Cookies

The Website www.hazelmclaren.com may automatically collect standard information. Any information collected indirectly will only be used to monitor the volume, type and pattern of traffic using this site, to develop the design and layout of the site and for other administrative and planning purposes and more generally to improve the service we offer you.

Article 9 Applicable law

These general terms and conditions of use are subject to Scottish law. If the parties are unable to resolve a dispute amicably, the dispute will be subject to the jurisdiction of the Scottish courts.